Systems Administrator

Have what it takes to be an IT superhero?  Are you passionate about IT and thrive in a fast-paced environment? Can you juggle multiple things at once; and no, we don’t mean continuously throwing things in the air.

CTS is searching for a Systems Administrator to help us create an “A” Team of technology support for small and medium sized businesses in the central Illinois & Indiana region. We believe with the right team; everyone we serve will be a raving fan.

What makes us cool:

  • Most of us are nerds. Doesn’t that instantly make you cool?
  • Randomly paid for team lunches.
  • We’ve been known to have a barista in the office.
  • We might or might not have a fully stocked refrigerator for those rough days.
  • Learn something new on a weekly basis through hands on or training.
  • We are family owned, flexible, and passionate individuals.

Why we are different:

Our core values provide us with a competitive edge, drives our business, and is how we know we are making the best business decisions.

  • Be of Value: To yourself, to the team, and to our clients
  • Do the Right Thing: Do what is best for the greater or common good
  • Never Complacent: Always trying to be better and do better
  • Exceed Expectations: Go above and beyond to create raving fans
  • Extreme Ownership: There is no excuse, the ball is in our court

The position:

To provide remote and onsite support to our clients.  Taking complex escalations from our support desk and troubleshooting them to resolution.  Determining root causes, to difficult technical problems, creating actions plans, and executing.  Provide proactive maintenance to our clients, assisting with and managing projects for technology implementations.  Continuous improvement in process and documentation is expected.  This person must be comfortable communicating with clients, team members, and technology vendors and not be scared to pick up the phone to make calls when required.

Skills & Experience required:

  • Support for Microsoft related technologies
    • Windows Servers (FSMO, DNS, DHCP, etc)
    • Active Directory
    • Azure
    • Microsoft 365
  • Microsoft 365 Administration
    • Exchange, SharePoint, OneDrive, & Teams Online
    • Intune
    • Azure AD
  • Virtualization
    • VMWare
    • Hyper-V
  • Firewall Implementation & troubleshooting
  • Knowledge & experience with complex networking environments
  • Deep understanding of Active Directory, Group Policy, File Sharing, etc.

Recommended knowledge, skills, and competencies:

  • A+, Net+, or Sec+ certifications, or equivalent experience
  • Experience with all modern operating systems
  • Experience with documentation platforms such as IT Glue
  • Experience with Kaseya BMS and VSA


  • Work from Home Options
  • Health Insurance Contributions
  • Aflac Supplemental Insurance
  • Simple IRA Retirement with 3% Matching
  • Flex Time for Work-Life Balance
  • Personal Time Off
  • Vacation Time Off
  • Mileage Reimbursement