Free IT Strategy Session

IT Services in Lincoln, IL

Your Technology Actually Works When You Need It

No more system crashes during important presentations or scrambling for IT help when everything goes wrong.

A smiling woman in a headset works in a cybersecurity & IT support call center, with two colleagues beside her in a professional setting.

Hear from Our Customers

A person wearing glasses and a plaid shirt is typing on a keyboard while looking at code on two monitors. A cup is placed on the wooden desk next to the keyboard. The room has a dimly lit ambiance.

Managed IT Services Lincoln

Focus on Your Business, Not Your Computers

You know that sinking feeling when your computer freezes right before a deadline. Or when your entire network goes down and you’re calling around trying to find someone who can actually fix it today, not next week.

That stops being your problem. Your systems run smoothly because someone’s actually watching them, maintaining them, and fixing small issues before they become big disasters.

Your employees stop losing hours to slow computers and software problems. You stop paying emergency repair bills because everything’s maintained properly. And you finally have someone who answers the phone when you need help, not an automated system that puts you on hold for twenty minutes.

Lincoln IT Support Company

We Actually Answer Our Phones

CTS Computers has been keeping Lincoln businesses running smoothly for years. We understand how local companies operate because we work with them every day.

You’re not dealing with a call center in another state or technicians who don’t understand your business. When you call, you talk to someone who knows your setup and can solve problems quickly.

We built our reputation by showing up when promised and fixing things right the first time. No runaround, no excuses, just reliable IT support that works.

A man wearing glasses and a smart casual outfit stands in a dimly lit data center, focusing on his laptop. He has an ID badge around his neck, with server racks in the background. The environment is modern and high-tech.

IT Consulting Services Process

Simple Process, Reliable Results

First, we evaluate your current setup to identify potential problems and security gaps. You get a clear picture of what’s working, what isn’t, and what needs attention.

Then we implement monitoring systems that watch your network 24/7. Small issues get caught and fixed before they cause downtime. Updates happen automatically, backups run on schedule, and security stays current.

When you do need help, you call one number and reach someone who already knows your system. Most problems get resolved remotely within minutes. For anything that requires an on-site visit, we respond quickly and fix it right.

A person wearing a headset sits at a desk with a computer monitor in the background. They are holding the microphone of the headset near their mouth. The setting appears to be an office environment, with a glass of water on the desk.

Ready to get started?

Free IT Strategy Session

Explore More Services

About CTS Computers

Get a Free Consultation

Business IT Solutions Lincoln

Complete IT Support That Actually Works

You get proactive network monitoring that catches problems before they shut you down. Regular maintenance keeps everything running fast and secure. Data backup systems protect your important files automatically.

Our help desk responds quickly when you need assistance. Remote support solves most issues immediately without waiting for a technician visit. On-site service handles anything that requires hands-on attention.

IT consulting helps you make smart technology decisions that support your business goals. No overselling expensive equipment you don’t need, just honest advice about what works best for your situation and budget.

A woman with curly hair is smiling and wearing a headset while working at a computer. She is dressed in a dark blue shirt. In the background, a man with a shaved head, also wearing a headset, is slightly out of focus.

How quickly do you respond when we have an IT emergency?

Most urgent issues get resolved within 15-30 minutes through remote support. If an on-site visit is needed, we typically arrive within 2-4 hours for emergency situations. Our goal is getting you back to work as quickly as possible, not scheduling you for next week. You’ll have direct contact information to reach our team immediately when problems arise, and someone always answers during business hours.
Managed IT services include 24/7 network monitoring, automatic updates and patches, regular system maintenance, data backup management, and unlimited help desk support. You also get cybersecurity monitoring, antivirus management, and regular system health reports. The service covers all your computers, servers, and network equipment under one predictable monthly fee, so you avoid surprise repair bills and emergency service charges.
We specialize in small to medium-sized businesses throughout Lincoln. Many of our clients have 5-50 employees and need professional IT support without the cost of hiring full-time IT staff. Our services scale to fit your size and budget, whether you need basic computer support or complete network management. Small businesses often get better attention because you’re not competing with massive corporate accounts for priority.
IT service costs depend on how many computers you have, what systems need monitoring, and which services you need. Most small businesses pay between $100-300 per computer per month for complete managed services. This typically costs less than hiring one full-time IT person and gives you access to our entire team of specialists. We provide upfront pricing with no hidden fees or surprise charges.
Yes, we handle complete system upgrades and technology refreshes. We assess your current equipment, recommend cost-effective improvements, and manage the entire upgrade process. This includes data migration, software installation, and training your team on new systems. Our goal is improving performance and reliability without disrupting your daily operations or overspending on unnecessary features.
When remote support can’t resolve an issue, a technician comes to your location with the necessary parts and tools to fix it properly. Most on-site visits happen the same day for urgent problems. You won’t get stuck waiting days for service or dealing with multiple trips to complete one repair. Our technician arrives prepared to solve the problem efficiently and get your business running normally again.