CTS Computers delivers tested disaster recovery for Fishers businesses with 30+ years protecting critical data across Hamilton County.
Hear from Our Customers
You’re not spending Tuesday afternoon calling customers to explain why their orders are delayed because your server crashed. You’re not telling employees to go home because nothing works. You’re not lying awake wondering if five years of financial records just vanished.
When disaster hits, your systems come back online within hours. Your team keeps working through the recovery. Your customers barely notice the interruption. Your data appears exactly where it should be, complete and accessible, because someone tested the recovery process last month.
Real disaster recovery means having a system that actually works when everything else fails. You get your business back fast, your reputation stays intact, and you sleep better knowing someone’s monitoring your backups every single day. That’s what separates businesses that survive disasters from those that don’t.
CTS Computers has protected Fishers businesses since before most companies understood what ransomware was. We’ve responded to server failures at 2 AM, recovered data after flooding hit buildings along the 116th Street corridor, and restored systems when businesses discovered their backups were corrupted.
Here’s what we’ve learned: most companies think they have disaster recovery until they actually need it. Then they discover their backups haven’t run in weeks, their recovery process takes five days instead of five hours, or their IT person who knew how everything worked just quit.
We build disaster recovery around what actually happens during real emergencies. Not theoretical scenarios from vendor presentations, but the messy situations where you need critical systems working again immediately. We know which applications your business needs first, how long different types of recovery actually take, and what you’ll need to keep operating while everything gets restored. Over 8,000 businesses across Illinois and Indiana trust CTS Computers with their data protection.
We start by assessing exactly what you have and what actually needs protected. Your email server requires different protection than your archived tax documents from 2015. Knowing the difference saves you money while ensuring critical systems get priority treatment and faster recovery times.
Next, we configure automated backups that run continuously without slowing down your daily operations. Your data gets copied to secure, redundant locations both locally and in the cloud. We test these backups every month by actually restoring files and verifying they work correctly, because backups you haven’t tested are just expensive hope.
When disaster strikes, you call one number and reach someone who already knows your systems. We immediately begin recovery procedures, getting your most critical functions online first, then systematically restoring everything else. You receive updates every two hours on progress, realistic timelines, and clear explanations about what’s happening. Most Fishers clients are surprised how fast the process moves when it’s planned correctly and executed by people who’ve done it hundreds of times before.
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Your disaster recovery service covers complete data backup and recovery for all business files, databases, email systems, application data, and server configurations. You get cloud-based storage with local backup options, so your data exists in multiple secure locations. If your office along Olio Road becomes inaccessible, your team can work remotely using backed-up systems.
The service includes 24/7 monitoring to catch problems before they become disasters, monthly testing to ensure backups work correctly, and documented recovery procedures specific to your business setup. When you need recovery, you get immediate response and hands-on support until everything’s restored. We handle the technical details while you focus on running your business.
You also receive compliance documentation for audits, regular reports on backup status, and updates to your disaster recovery plan as your business changes. Many Fishers businesses discover they need this documentation for insurance claims, HIPAA requirements, or customer contracts. Homes and businesses built during Fishers’ rapid growth in the 1990s-2000s often house companies that have accumulated decades of irreplaceable data. Having that data properly protected and recoverable isn’t optional anymore.
CTS Computers begins disaster recovery response immediately when you call, with critical systems typically back online within 4-8 hours. Complete restoration takes 12-24 hours depending on how much data you’re recovering and what type of disaster occurred.
The key is having systems prioritized correctly before disaster strikes. Your accounting software and customer database come back first while archived files restore in the background. Companies without proper disaster recovery planning often face days or weeks of downtime, which is why having tested procedures makes such a huge difference. We’ve restored systems for Fishers businesses at 3 AM on Sunday mornings because disasters don’t wait for convenient timing.
Most small to medium businesses in Hamilton County pay between $300-$1,200 per month for comprehensive disaster recovery, depending on how much data needs protection and how quickly you need recovery capability. This typically costs less than one day of downtime would cost your business in lost revenue and productivity.
We price based on your actual needs, not one-size-fits-all packages, so you’re not paying for protection you don’t need. The investment makes sense when you consider the alternative: losing weeks of revenue, customer trust, and years of business data. Many Fishers businesses discover their current insurance doesn’t cover business interruption losses from data disasters, making proper disaster recovery essential for financial protection.
Professional disaster recovery protects against hardware failures, ransomware attacks, fires, floods, power outages, human error, and any event that makes your data inaccessible. We’ve responded to server crashes, accidental file deletions, cyber attacks encrypting entire networks, and storm damage affecting buildings throughout Hamilton County.
The protection is comprehensive because disasters don’t discriminate. Whether it’s equipment failure, someone clicking a phishing email, or severe weather taking out your building along 116th Street, the recovery process is the same: get your data back fast and get you operational again. Natural disasters, cyber attacks, and equipment failures all get handled with proven procedures we’ve refined over 30 years.
Business disaster recovery services are typically not covered by homeowners insurance, and standard business insurance often doesn’t cover data recovery costs or business interruption from IT disasters. You need specific cyber liability insurance or business continuity coverage, which many Indiana businesses don’t have.
However, having professional disaster recovery service in place can reduce your insurance premiums and provides documentation that insurers require when you do file claims. We provide detailed records of your data protection measures, which insurance companies value when assessing risk. Many Fishers businesses discover this gap in coverage only after experiencing a disaster, which is why proactive disaster recovery planning is essential regardless of insurance status.
Recovery time depends on the scope of the disaster and how much data you’re restoring. Critical systems typically come back online within 4-8 hours, allowing your team to resume essential functions. Complete restoration of all systems and data usually takes 12-24 hours.
For businesses with terabytes of data or complex server configurations, full recovery might take 24-48 hours, but you’ll be operational with core functions much sooner. The key is having prioritized recovery procedures that bring back your most important systems first. We provide realistic timelines upfront based on your specific situation, not generic promises. Businesses without proper disaster recovery often face weeks of downtime trying to piece together data from various sources.
Look for companies with vendor certifications from major technology partners like Microsoft, VMware, Dell, and Citrix, which demonstrate technical expertise in enterprise systems. CTS Computers maintains partnerships with leading technology brands and follows industry best practices for data protection and recovery.
Also verify the company has experience with compliance requirements relevant to your industry, whether that’s HIPAA for healthcare, financial regulations, or other standards. Ask about their testing procedures—companies that regularly test disaster recovery plans catch problems before emergencies happen. Finally, check how long they’ve been serving Hamilton County businesses. Longevity matters because disaster recovery requires deep understanding of local business needs and proven response capabilities during actual emergencies, not just theoretical knowledge.
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