Professional IT support that prevents problems before they cost you time and money.
Hear from Our Customers
Your computers start up every morning without issues. Your network runs fast enough that employees aren’t waiting around for files to load or programs to respond. When you need to access important documents, they’re there.
You’re not dealing with surprise crashes during busy periods or scrambling to find someone who can fix your server on a Friday afternoon. Your data stays backed up and secure, so you can sleep well knowing a hard drive failure won’t wipe out years of customer records.
Your technology becomes something you can count on instead of something you worry about. That’s what happens when your IT infrastructure gets the attention it needs from people who know what they’re doing.
CTS Computers has been keeping Catlin area businesses running smoothly for years. We understand that when your technology fails, your business suffers, and there’s no time to waste figuring out what went wrong.
Our team knows the specific challenges that local businesses face, from outdated equipment that needs strategic upgrades to networks that weren’t set up properly in the first place. We’ve seen it all and know how to fix it right the first time.
You get technicians who show up when we say we will and explain what’s happening in terms that make sense, not technical jargon that leaves you more confused than before.
First, we assess your current setup to identify potential problems before they cause downtime. This includes checking your network performance, security vulnerabilities, backup systems, and hardware that might be approaching end-of-life.
Next, we implement monitoring systems that watch your network and servers around the clock. When something starts acting up, we often know about it before you do and can fix minor issues remotely before they become major headaches.
For problems that need hands-on attention, you get priority response from local technicians who already know your systems. No waiting on hold with distant call centers or explaining your setup to someone new every time you need help. We maintain detailed records of your equipment and configuration, so every service call builds on previous work instead of starting from scratch.
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You get comprehensive coverage that includes network monitoring, regular maintenance, security updates, and backup management. When equipment needs replacing, we help you choose the right solutions for your budget and requirements, not just the most expensive options.
Our support covers everything from simple password resets to complex server migrations. You have access to remote assistance for quick fixes and on-site visits when problems require hands-on work. Emergency support is available when critical systems go down outside normal business hours.
We also handle the planning side, helping you prepare for growth, budget for necessary upgrades, and implement new technology that actually improves your operations. You’re not just getting break-fix services, but strategic IT guidance that supports your business goals.
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