Local IT support that keeps your systems running and your team productive without the headaches.
Hear from Our Customers
When your technology works the way it should, everything else gets easier. Your employees stay productive instead of waiting for frozen screens to unfreeze. Your customers get faster service because your systems actually respond when you need them to.
You stop losing sleep over whether your data is safe or if your network will crash during your busiest day. Instead of scrambling to fix problems after they happen, you prevent most issues before they start.
That’s what reliable IT support looks like. Your technology becomes a tool that helps you grow your business instead of something that constantly demands your attention and drains your budget.
CTS Computers has been helping Braidwood area businesses solve their technology problems for years. We understand what it’s like to run a small business where every minute of downtime costs you money and every IT emergency feels like a crisis.
We’re not a huge corporate IT company that treats you like an account number. We’re your local technology partner who knows your business and responds when you need help.
Most of our clients are small to medium-sized businesses who need their technology to work reliably without breaking their budget. We get it because that’s exactly who we built our services for.
We start by understanding your current technology setup and where the problems usually happen. Most businesses have a few recurring issues that cause most of their headaches, and we identify those first.
Next, we set up monitoring on your key systems so we can spot problems before they turn into emergencies. This means fixing small issues during normal business hours instead of dealing with major crashes when you’re trying to serve customers.
When you do need help, you call our helpdesk and talk to someone who already knows your setup. No explaining your entire network to someone new every time. We either fix the issue remotely or send someone out to handle it in person.
For ongoing maintenance, we handle updates, backups, and security monitoring so your systems stay current and protected. You get a monthly report showing what we’ve done and what we’re watching, but mostly you just notice that things work better.
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Our IT support covers everything from basic computer troubleshooting to complete network management. When your email stops working or your server starts acting up, we handle it. When you need new equipment or software, we help you choose what actually fits your needs and budget.
Network support keeps your internet connection, file sharing, and printers working reliably. We monitor your systems around the clock and fix most issues before you even notice them. For problems that need immediate attention, our helpdesk is available 24/7.
Security services protect your business data from ransomware, viruses, and other threats that target small businesses. We set up proper backups, install security software, and monitor for suspicious activity. Because losing your business data isn’t just inconvenient – it can put you out of business entirely.
We also handle the routine maintenance that keeps computers running smoothly. Software updates, system optimization, and hardware monitoring prevent most of the problems that cause expensive emergency service calls.
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