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IT Support in Gary, IN

Technology That Actually Works When You Need It

Fast, reliable IT support that keeps your Gary business running smoothly without the tech headaches.

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Managed IT Services Gary

Your Business Runs Smoothly, Every Single Day

When your technology works the way it should, you focus on what matters most – running your business. No more scrambling when systems crash during busy periods. No more losing hours to slow computers or network problems.

You get reliable systems that stay up and running. Your team stays productive instead of waiting around for fixes. Your data stays secure and backed up properly.

That’s what happens when you have IT support that actually understands how Gary businesses operate. You spend less time dealing with tech problems and more time growing your company.

IT Support Company Gary

We Know Gary Business Technology Inside and Out

CTS Computers has been keeping Gary-area businesses running smoothly for years. We understand the unique challenges local companies face, from manufacturing operations that can’t afford downtime to service businesses that need reliable customer data access.

We’ve seen every type of tech problem that hits Northwest Indiana businesses. More importantly, we know how to prevent most of them from happening in the first place.

When you call, you’re talking to technicians who know your area and understand what your business needs to succeed.

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Business IT Solutions Process

Simple Process, Reliable Results Every Time

First, we evaluate your current technology setup to identify potential problems before they cause downtime. We look at everything from your network infrastructure to your backup systems.

Next, we implement proactive monitoring that watches your systems around the clock. When something starts to go wrong, we often fix it before you even notice there was a problem.

When you do need help, our response is fast. Remote support handles most issues immediately. For on-site problems, we get to your Gary location quickly with the right tools and replacement parts.

You also get regular check-ins to make sure everything stays current and secure. No surprises, no emergency scrambling – just technology that works consistently.

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IT Helpdesk Support Services

Complete IT Support That Covers Everything

Your managed IT services include 24/7 system monitoring, regular maintenance, and immediate help desk support when issues arise. Remote troubleshooting handles most problems within minutes, while on-site service covers hardware repairs and installations.

Network support keeps your internet and internal systems running at full speed. Data backup and recovery protection means your business information stays safe even if hardware fails. Cybersecurity monitoring protects against threats that target local businesses.

You also get technology planning help when it’s time to upgrade or expand. Instead of guessing what you need, you get expert recommendations based on how your Gary business actually operates. No overselling, just the right solutions for your situation.

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How quickly can you respond to IT emergencies in Gary?

Most IT problems get resolved through remote support within 15-30 minutes during business hours. For issues that require on-site service in Gary, response time is typically 2-4 hours depending on the severity. Critical business-down situations get priority response, often within an hour. Our goal is always to minimize your downtime and get your team back to work as quickly as possible. Emergency after-hours support is also available for situations that can’t wait until the next business day.
Managed IT services include proactive monitoring of all your systems, regular maintenance and updates, unlimited help desk support, and data backup management. You also get cybersecurity protection, network management, and hardware support for servers and workstations. Monthly reports show system performance and any issues that were resolved. The service covers strategic planning for technology upgrades and vendor management when you need new equipment. Everything is designed to prevent problems rather than just fix them after they happen.
Yes, cybersecurity is a core part of every IT support plan. This includes firewall management, antivirus protection, email security, and monitoring for suspicious activity. Regular security updates keep your systems protected against new threats. Employee training helps your team recognize and avoid common scams like phishing emails. Data backup and recovery plans ensure you can restore operations quickly if something does get through. Our approach focuses on multiple layers of protection rather than relying on just one security tool.
Absolutely. We support mixed environments with both Windows PCs and Mac computers, along with the servers and networks that connect them. Our team handles everything from basic troubleshooting to complex network integration between different operating systems. Whether you’re running accounting software on Windows or design programs on Mac, we ensure everything works together smoothly. Mobile device support for business smartphones and tablets is also included when they connect to your company network.
IT support costs depend on your specific needs, number of computers, and level of service required. Most small businesses in Gary find managed IT services more cost-effective than hiring full-time IT staff or paying for emergency repairs. Monthly managed service plans typically range from basic monitoring and support to comprehensive packages that include all hardware, software, and security needs. We provide transparent pricing with no hidden fees, and you can adjust service levels as your business grows or changes.
With proper backup systems in place, data recovery usually takes just a few hours rather than days or weeks. We implement multiple backup layers including local and cloud-based options, so your information is protected even if multiple systems fail. Server crashes get immediate attention with replacement hardware available quickly. Our disaster recovery plan gets tested regularly to ensure it actually works when needed. Most businesses can resume normal operations within hours rather than losing days of productivity and revenue.