Fast recovery, minimal downtime, and the peace of mind that comes with knowing your business can survive anything.
Hear from Our Customers
When your server crashes at 2 PM on a Tuesday, you’re not thinking about technology. You’re thinking about payroll, customer orders, and how long you can stay closed before real damage sets in.
That’s exactly why disaster recovery isn’t just about backing up files. It’s about getting you back to business as usual in hours, not days or weeks. Your customers keep getting served. Your team keeps working. Your revenue keeps flowing.
The businesses that recover fastest from disasters are the ones that planned for them. While your competitors scramble to piece together what they lost, you’re already back online because your disaster recovery plan kicked in automatically.
CTS Computers has been protecting Roanoke area businesses for years, and we’ve seen every type of disaster you can imagine. Server failures, power surges, ransomware attacks, and even the occasional coffee spill that takes down a whole network.
What sets us apart isn’t just technical knowledge. It’s understanding how local businesses actually work. We know that when your system goes down during harvest season or right before a big shipment, every minute costs money.
That’s why we build disaster recovery plans that make sense for real businesses with real deadlines, not just theoretical perfect scenarios.
First, we assess what you actually need to protect. Not everything requires the same level of protection, and you shouldn’t pay premium prices for basic file storage. We identify your critical systems, data, and applications that absolutely must stay running.
Next, we design your backup and recovery strategy. This usually involves automated daily backups to secure cloud storage, plus local copies for quick access. Everything gets tested regularly to make sure it actually works when you need it.
When disaster strikes, the recovery process activates immediately. Most files restore within hours, and critical systems come back online fast enough that your customers barely notice the interruption. You get regular updates throughout the process, so you know exactly what’s happening and when you’ll be fully operational again.
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Your disaster recovery service includes automated daily backups, secure cloud storage, and local backup copies for immediate access. You get 24/7 monitoring that detects problems before they become disasters, plus immediate response when something does go wrong.
Regular testing ensures your backups actually work. Too many businesses discover their backup system failed months ago only when they desperately need it. CTS Computers runs monthly recovery tests and provides documentation that proves your data is protected and recoverable.
The service also includes business continuity planning that goes beyond just data. We help you identify alternative workflows, communication plans, and temporary solutions that keep your business running even when your main systems are down. This comprehensive approach means you’re prepared for anything, not just the obvious technology failures.