Fast response times, proactive monitoring, and local expertise that keeps your business running smoothly.
Hear from Our Customers
When your computers crash at 2 PM on a Tuesday, you’re not just dealing with a technical problem. You’re watching potential revenue walk out the door while your team sits idle.
That’s the reality most Brooklyn businesses face with reactive IT support. You call when something breaks, wait for someone to show up, then hope it doesn’t happen again next week.
Our approach flips that script entirely. We monitor your systems around the clock, catching issues before they turn into business-stopping problems. Your employees stay productive, your customers stay happy, and you sleep better knowing your technology is actually working for you instead of against you.
We’ve been keeping Brooklyn, Indiana businesses running smoothly for years. We understand the unique challenges local companies face because we’re part of this community too.
You won’t get transferred to a call center in another state when you need help. You’ll work directly with our local team who knows your business and your systems inside and out.
We’ve built our reputation one satisfied client at a time, focusing on the kind of reliable, straightforward service that keeps businesses coming back.
First, we assess your current setup and identify potential problem areas. This isn’t about selling you expensive equipment you don’t need. It’s about understanding what’s working, what isn’t, and where you’re vulnerable.
Next, we implement monitoring tools that keep an eye on your systems 24/7. These tools catch issues like failing hard drives, security threats, and performance problems before they impact your business operations.
When something does need attention, you’ll know about it immediately. We handle most issues remotely, but when on-site service is needed, we’re just a short drive away in Brooklyn. No waiting days for a technician to arrive from Indianapolis or Louisville.
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Our managed IT services cover everything from basic computer maintenance to complex network issues. You get proactive monitoring, regular system updates, cybersecurity protection, and data backup solutions all under one predictable monthly fee.
We also provide helpdesk support for your employees when they run into technical problems. Instead of losing productivity while someone tries to figure out why their email isn’t working, they can call us directly and get back to work quickly.
For Brooklyn businesses, this means having enterprise-level IT support without the enterprise-level costs. You get the expertise of a full IT department at a fraction of the price of hiring even one full-time technician.
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Since 1991, CTS Computers has been a leading provider of IT support and consulting, focusing on small and medium sized businesses in central Illinois and Indiana. We have helped hundreds of businesses increase productivity and profitability by making IT a streamlined part of operations. We equip our clients with customized technology solutions for greater operational value and to reduce risk.
