Local IT support that keeps your business running smoothly without the constant headaches.
Hear from Our Customers
Your computers boot up every morning. Your network connects without dropping calls mid-conversation. Your email flows without mysterious delays that make you look unprofessional to clients.
When technology works the way it should, you stop thinking about it. You focus on running your business instead of troubleshooting why the printer won’t connect or why half your team can’t access shared files.
That’s what happens when your IT support actually prevents problems instead of just reacting to them. Your employees stay productive. Your customers get consistent service. You sleep better knowing your systems are monitored and maintained by people who understand small business technology.
CTS Computers has been keeping Covington area businesses connected and productive for years. We understand the technology challenges that small businesses face because we work with them every day.
You need IT support that responds quickly when something breaks. You also need someone who can prevent those problems from happening in the first place. We handle both through proactive monitoring and local expertise that’s just a phone call away.
Most importantly, we speak your language. No confusing technical jargon or lengthy explanations about why something went wrong. Just clear communication about what happened and how we’re fixing it.
First, we assess your current technology setup and identify potential problem areas. This includes your network, computers, security, and backup systems. We’re looking for the weak points that typically cause downtime.
Next, we implement monitoring tools that watch your systems around the clock. When something starts acting up, we often catch and fix it before you even notice. For issues that need immediate attention, you get direct access to our support team.
We also schedule regular maintenance to keep everything running smoothly. This includes software updates, security patches, and performance optimization. Think of it like regular maintenance on your car – small investments that prevent major breakdowns.
For bigger technology decisions, we provide guidance based on what actually works for businesses your size. No overselling expensive equipment you don’t need. Just practical recommendations that fit your budget and growth plans.
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You get comprehensive coverage for all your business technology needs. This includes network support, computer maintenance, email management, and security monitoring. When something breaks, you have direct access to our technical team through phone, email, or remote support.
Our managed IT services cover both reactive support when problems occur and proactive maintenance to prevent them. We monitor your systems continuously, apply necessary updates, and address issues before they impact your business operations.
For Covington businesses, this means working with people who understand local business needs and can respond quickly when you need help. You’re not dealing with a distant call center or waiting days for someone to return your call. We’re here, we know your systems, and we keep them running reliably.
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Since 1991, CTS Computers has been a leading provider of IT support and consulting, focusing on small and medium sized businesses in central Illinois and Indiana. We have helped hundreds of businesses increase productivity and profitability by making IT a streamlined part of operations. We equip our clients with customized technology solutions for greater operational value and to reduce risk.
