When systems fail, you need recovery that works fast—not promises that fall short.
Hear from Our Customers
You know what happens when your systems go down. Phones stop ringing. Orders stop processing. Revenue stops flowing. Every minute costs money, and every hour costs more.
That’s exactly why you need disaster recovery that actually works when you need it most. Not backup systems that look good on paper but fail when tested. Not recovery plans that take days to execute while your competition keeps running.
Real disaster recovery means your critical data gets restored quickly, your systems come back online fast, and your team can get back to serving customers instead of explaining why everything’s broken. You get predictable recovery times, tested backup systems, and the confidence that comes from knowing your business can survive whatever technology throws at you.
CTS Computers has been keeping Joliet area businesses running for years. When your systems fail at 2 AM, you don’t want to leave voicemails for some distant call center—you want local technicians who know your setup and can respond fast.
We understand how Joliet businesses operate because we’ve been serving this community long enough to see what works and what doesn’t. We’ve helped manufacturers recover from ransomware attacks, gotten medical offices back online after power outages, and restored accounting firms’ data after hardware failures.
You’re not getting cookie-cutter solutions designed for businesses three states away. You’re getting disaster recovery plans built for the real challenges that Joliet businesses face every day.
First, we evaluate your current systems to identify vulnerabilities and recovery requirements. We look at what data you can’t afford to lose, how quickly you need systems restored, and what compliance requirements you need to meet. No generic assessments—we dig into your specific business needs.
Next, we design and implement backup systems that fit your environment. This includes automated daily backups, secure off-site storage, and recovery procedures tailored to your business operations. Everything gets documented clearly so you know exactly what’s protected and how recovery works.
The final step involves regular testing and monitoring to ensure your disaster recovery plan actually functions when needed. Monthly backup verification, quarterly recovery tests, and continuous system monitoring mean you’ll know your data protection works before you need it. When disaster strikes, recovery follows proven procedures instead of scrambled improvisation.
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Your disaster recovery service includes comprehensive data backup with both local and cloud storage options for maximum protection. Automated daily backups run without disrupting your operations, while secure encryption keeps your data protected during storage and transmission.
You also get documented recovery procedures specific to your business operations, plus regular testing to verify everything works as planned. The service includes 24/7 system monitoring to catch potential issues before they become disasters, along with priority support when you need emergency recovery assistance.
Business continuity planning helps you maintain operations during extended outages, including temporary system access and communication procedures. You’ll receive detailed reporting on backup status, recovery capabilities, and any issues that need attention—keeping you informed without overwhelming you with technical details.