Disaster Recovery in Merrillville, IN

Your Business Runs Tomorrow Too

Fast, reliable disaster recovery that keeps your doors open when systems fail.

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Business Continuity Planning Services

Back Online in Hours, Not Days

When your server crashes at 2 PM on a Tuesday, you don’t have time to figure out what went wrong. You need your data back and your business running.

That’s exactly what happens with proper disaster recovery. Your files are already backed up. Your systems have a clear recovery path. Your team knows exactly what to do.

Instead of scrambling to piece together what you’ve lost, you’re back to serving customers while your competitors are still trying to figure out their next move. The difference between hours of downtime and weeks of chaos comes down to having the right plan in place before you need it.

Merrillville IT Disaster Recovery

We've Been Here Since 1995

CTS Computers has been protecting Northwest Indiana businesses for nearly three decades. We’ve seen every type of disaster you can imagine—and plenty you probably haven’t thought of yet.

From the manufacturing companies in Gary to the medical practices in Crown Point, we understand how different businesses use their data and what happens when it’s gone. We’re not just another IT company that showed up last year.

When you call, you’re talking to technicians who’ve actually recovered data from flooded basements, rebuilt networks after power surges, and helped businesses get back online after ransomware attacks. That experience matters when your business is on the line.

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Data Recovery Process

Simple Process, Serious Protection

First, we assess your current setup and identify what needs protection. This isn’t just your obvious files—it’s your email, your customer database, your accounting software, and all the little things that make your business run.

Next, we set up automated backups that run in the background. You won’t even notice them happening, but your data is being copied to secure, offsite locations multiple times per day. We test these backups regularly to make sure they actually work when you need them.

If disaster strikes, we immediately begin recovery procedures. Depending on your plan, this might mean restoring individual files, rebuilding entire systems, or switching you over to temporary systems while we fix the main ones. You’ll know what’s happening every step of the way, and you’ll have realistic timelines for when you’ll be fully operational again.

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Data Backup Solutions

What You Actually Get

Your disaster recovery plan includes automated daily backups to both local and cloud storage. This means if your building floods, your data is safe in the cloud. If the internet goes down, you still have local copies to work with.

You get regular testing of your backup systems—not just checking that files are being copied, but actually restoring them to make sure the process works. Many businesses find out their backups are useless only when they try to use them during an actual emergency.

The plan also includes clear documentation of your entire network setup. When something breaks, there’s no guessing about how it was configured or where to find important passwords. Everything is documented and accessible to get you back online as quickly as possible.

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How long does it take to recover data after a disaster?

Recovery time depends on how much data you need restored and what type of disaster occurred. For individual files or small databases, recovery typically takes 1-4 hours. Complete system rebuilds usually take 4-24 hours, depending on the complexity of your network. The key factor is having proper backups in place before the disaster happens. Without current backups, recovery can take days or weeks—if it’s possible at all. That’s why regular, tested backups are so critical to any disaster recovery plan.
Business continuity planning covers both natural and man-made disasters. This includes hardware failures, power outages, fires, floods, theft, and cyberattacks like ransomware. It also covers human errors like accidentally deleted files or corrupted databases. The most common “disasters” are actually everyday technical problems—hard drive failures, software corruption, or network issues. A good disaster recovery plan handles everything from minor file recovery to complete system rebuilds, ensuring your business can continue operating regardless of what goes wrong.
Disaster recovery costs vary based on how much data you need protected and how quickly you need it restored. Basic backup services for small businesses typically start around $100-200 per month, while comprehensive disaster recovery with rapid restore capabilities ranges from $300-800 monthly. This might seem expensive until you consider that the average small business loses $8,000-15,000 for every day they’re offline. Most businesses find that disaster recovery pays for itself the first time they need it, and the peace of mind is worth the investment.
Data recovery from crashed drives is possible but not guaranteed, and it’s expensive. Success rates vary from 60-90% depending on the type of failure and how quickly you stop using the drive. Physical damage from drops or water significantly reduces recovery chances. This is exactly why proactive backup solutions are so much better than reactive data recovery. With proper backups in place, you never have to worry about whether your crashed drive can be recovered—you already have copies of everything stored safely elsewhere.
Most businesses should back up critical data at least once daily, with some files backed up continuously throughout the day. Email and customer databases often need real-time or hourly backups, while less critical files might only need daily backup. The key question is: how much work can you afford to lose? If losing a full day’s work would be devastating, you need more frequent backups. Modern backup systems can run automatically in the background without affecting your computer’s performance, so there’s no reason not to back up frequently.
Backup is just copying your files to another location. Disaster recovery is the complete process of getting your business back online after something goes wrong. Backup is like having spare parts in your garage—disaster recovery is knowing exactly how to fix your car when it breaks down. A good disaster recovery plan includes backups, but also documentation of your systems, tested restore procedures, temporary equipment if needed, and clear steps for getting back to normal operations. Many businesses have backups but no real plan for using them effectively during an emergency.