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IT Support in Ellettsville, IN

Your Technology Actually Works When You Need It

No more system crashes during busy periods or wondering if your data is safe.

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Managed IT Services Ellettsville

What Reliable Technology Really Looks Like

Your computers run fast. Your network doesn’t drop. Your team focuses on their actual work instead of fighting with technology.

When issues do pop up, they get fixed before you even notice them. Your data stays backed up and secure. You sleep better knowing someone’s watching your systems around the clock.

You stop playing IT support lottery with random repair companies. Instead, you get consistent, proactive care from people who understand your business and actually answer their phone.

IT Support Company Ellettsville

We've Been Fixing Ellettsville's IT Problems

CTS Computers has been keeping local businesses running smoothly for years. We know the unique challenges small businesses face because we work with them every day.

You’re not just another ticket number to us. We learn your systems, understand your priorities, and respond like your success matters to us – because it does.

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Business IT Solutions Process

How We Keep Your Technology Running

First, we assess your current setup and identify potential problems before they cause downtime. We install monitoring tools that watch your systems 24/7 and alert us to issues immediately.

When something needs attention, we usually fix it remotely within minutes. For issues that require hands-on work, we’re local to Ellettsville so we can be there fast.

We also handle the ongoing maintenance your systems need – updates, security patches, and performance optimization. You get regular reports so you know exactly what we’re doing and why it matters for your business.

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IT Helpdesk Support Services

What You Get With Our IT Support

Round-the-clock monitoring catches problems early. When your team has questions or issues, they call our helpdesk and talk to real technicians who know your setup.

We handle everything from password resets to network troubleshooting. Your data gets backed up automatically, and we test those backups regularly so you know they’ll work when needed.

Security updates happen automatically. We manage your antivirus, firewall, and other protections so you don’t have to worry about the latest threats hitting your business.

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How quickly do you respond to IT support requests in Ellettsville?

For urgent issues that stop your business from operating, we respond within 15 minutes during business hours. Most problems get resolved remotely right away. If we need to come on-site, we’re usually there within an hour since we’re local to the Ellettsville area. Non-urgent requests typically get handled within 2-4 hours, depending on complexity.
You get 24/7 monitoring of all your systems, unlimited helpdesk support for your team, automatic software updates and security patches, data backup and recovery, antivirus and security management, and regular maintenance to keep everything running smoothly. We also provide technology planning and advice when you’re ready to upgrade or expand your systems.
Most issues get resolved remotely, which means faster fixes for you. We can access your systems securely and handle everything from software problems to network configuration changes without anyone having to wait around for a technician. We only come on-site when there’s a hardware problem or something that physically requires our presence.
Our managed IT services typically cost less than hiring one full-time IT person, but you get an entire team of specialists. Pricing depends on how many computers and servers you have, plus what level of support you need. We provide transparent, flat-rate monthly pricing so you can budget accurately without surprise bills when something breaks.
Absolutely. Security is built into everything we do. We manage your firewall, keep antivirus software updated, install security patches immediately, monitor for suspicious activity, and train your team on safe computing practices. We also ensure your data backups are working and test them regularly so you can recover quickly if something does happen.
If you’re on our managed services, your data is already backed up automatically and we can usually get you running again within hours, not days. We test backups regularly to make sure they actually work when needed. For server crashes, we diagnose the problem immediately and either repair it or get you running on backup systems while we handle the fix.