Professional IT support that prevents problems before they cost you time and money.
Hear from Our Customers
Your computers stay up and running. Your network performs reliably. Your data stays protected and backed up automatically.
When your technology works the way it should, your team stays productive. You serve customers without interruption. You sleep better knowing your systems are monitored and maintained by professionals who understand local business needs.
No more emergency repair bills. No more lost work from system crashes. No more wondering if your data is safe. Just reliable technology that supports your business goals instead of creating obstacles.
CTS Computers has been keeping Greencastle businesses running smoothly for years. We understand the unique challenges local companies face, from seasonal fluctuations tied to DePauw University to the specific needs of our manufacturing and professional service sectors.
Our team doesn’t just fix problems after they happen. We prevent issues before they disrupt your business. Every client gets personalized attention because we know your success depends on reliable technology.
When you call, you reach real people who know your systems and your business. No phone trees or offshore support centers. Just local professionals who respond quickly when you need help.
First, we assess your current technology setup and identify potential problems before they cause downtime. You get a clear picture of what’s working, what needs attention, and what improvements would benefit your business most.
Next, we implement monitoring systems that watch your network 24/7. When issues arise, we often fix them remotely before you even notice a problem. For hardware issues, we respond quickly with on-site service.
Regular maintenance keeps everything running smoothly. We handle updates, security patches, and system optimization so your team can focus on serving customers instead of troubleshooting computer problems. You get monthly reports showing what we’ve done to keep your systems healthy.
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Remote support handles most issues immediately through secure connections to your systems. Network monitoring catches problems early, often fixing them before they affect your work. Regular maintenance prevents the common issues that slow down productivity.
On-site service takes care of hardware problems, new equipment setup, and complex troubleshooting that requires hands-on attention. We stock common replacement parts and maintain relationships with suppliers for quick hardware procurement when needed.
Cybersecurity protection includes firewall management, antivirus monitoring, and employee training on safe computing practices. Automated backups ensure your important data stays protected, with regular testing to make sure recovery works when you need it most.
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