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IT Services in Covington, IN

Technology That Actually Works for You

Stop fighting with computers and start focusing on your business with reliable IT support.

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Hear from Our Customers

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Managed IT Services Covington

What Your Business Gets Right Away

Your computers run faster. Your network stays secure. Your team stops wasting time on tech problems.

When your IT infrastructure works properly, you’re not constantly putting out fires. You’re not losing money to downtime. You’re not stressed about whether your data is safe.

Instead, you’re running a business that operates smoothly. Your employees can do their jobs without technology getting in the way. Your systems are monitored around the clock, so problems get caught and fixed before they affect your operations.

IT Support Services Covington

We Handle IT So You Don't Have To

CTS Computers has been keeping Covington businesses running smoothly for years. We understand what local companies need because we work with them every day.

You won’t get transferred to a call center in another state. You won’t wait days for someone to show up. When you call, you talk to people who know your systems and can fix problems fast.

Our approach is straightforward: prevent problems before they happen, respond quickly when they do, and keep your technology current without breaking your budget.

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IT Consulting Services Process

Here's How We Keep Everything Running

First, we assess your current setup and identify potential problems. This includes checking your network security, backup systems, and hardware condition. You get a clear picture of what needs attention.

Next, we set up monitoring tools that watch your systems 24/7. When something starts acting up, we know about it before you do. Most issues get resolved remotely without disrupting your workday.

For problems that need hands-on attention, a technician comes to your location quickly. No waiting around or scheduling weeks in advance. We fix the issue and make sure it doesn’t happen again.

Regular maintenance keeps everything current and secure. Software updates, security patches, and system optimization happen automatically. Your technology stays reliable and protected.

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Business IT Services Covington

Complete IT Solutions Under One Roof

Network support keeps your internet, email, and file sharing working properly. Server management ensures your data is accessible and backed up. Cybersecurity protection guards against viruses, ransomware, and data breaches.

Hardware support covers everything from computers and printers to phones and networking equipment. When something breaks, it gets fixed or replaced quickly. Software support handles everything from operating systems to business applications.

IT consulting helps you make smart technology decisions. Whether you’re upgrading systems, adding locations, or planning for growth, you get guidance that makes sense for your business and budget. No overselling, no unnecessary complications.

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How quickly do you respond when we have an IT problem?

We typically respond to urgent issues within an hour during business hours. Many problems get resolved remotely within minutes of your call. For on-site visits, we prioritize based on how the issue affects your business operations. Critical problems that stop you from working get immediate attention. Less urgent issues are usually handled the same day or scheduled for the next business day. You’re not left wondering when help will arrive – we communicate clearly about response times and keep you updated throughout the process.
Managed IT services include 24/7 network monitoring, remote support, regular maintenance, security updates, and backup monitoring. You also get unlimited help desk support for your team’s computer questions and problems. The service covers antivirus management, software updates, and system optimization. Monthly reports show you what’s been done and any issues that were prevented or resolved. On-site visits for hardware problems or major issues are included up to a certain number of hours per month, depending on your plan. Additional services like new equipment setup or major upgrades are handled separately.
We use multiple layers of protection to keep your data secure. This includes enterprise-grade firewalls, regular security updates, email filtering to block phishing attempts, and endpoint protection on all computers. We monitor your network for suspicious activity and respond immediately to potential threats. Regular data backups ensure you can recover quickly if something does happen. We also provide security training for your employees since many cyber attacks target people rather than technology. We stay current on the latest threats and adjust your protection accordingly.
Yes, IT consulting is a key part of what we provide. We assess your current technology and recommend improvements that make sense for your business goals and budget. This might include upgrading old computers, improving your network speed, or moving some services to the cloud. We explain options in plain language and help you understand the benefits and costs of different approaches. The goal is to improve your technology gradually and affordably, not force expensive overhauls. We also help you plan for future growth so your technology can scale with your business.
Absolutely. Most Covington businesses already have computers, servers, and networking equipment when they start working with us. We evaluate what you currently have and determine what’s working well and what needs attention. Often, existing equipment can be optimized and secured rather than replaced immediately. We integrate with your current setup and gradually improve things over time. This approach saves money and minimizes disruption to your operations. You don’t have to start from scratch – we work with what you have and build from there.
When remote support isn’t enough, one of our technicians comes to your location. We bring the necessary tools and replacement parts to handle most common problems on the spot. For hardware failures, we often have backup equipment available to minimize your downtime while ordering permanent replacements. If a problem requires specialized parts or extensive work, we set up temporary solutions to keep you running while the permanent fix is completed. The goal is always to minimize how long you’re without working technology, even when dealing with complex issues that take time to resolve properly.