Free IT Strategy Session

IT Services in Crawfordsville, IN

Technology That Actually Works For You

Stop losing money to computer problems and focus on what you do best.

A smiling woman in a headset works in a cybersecurity & IT support call center, with two colleagues beside her in a professional setting.

Hear from Our Customers

A person wearing glasses and a plaid shirt is typing on a keyboard while looking at code on two monitors. A cup is placed on the wooden desk next to the keyboard. The room has a dimly lit ambiance.

Managed IT Services Crawfordsville

Your Business Runs Smoothly Again

You know that sinking feeling when your computer freezes during a client presentation. Or when your entire network goes down and nobody can access their files. Those moments cost you money, stress your employees, and make you look unprofessional.

Here’s what changes when your IT actually works. Your employees stop complaining about slow computers. You stop getting emergency repair bills that wreck your budget. Your data stays protected from hackers and ransomware attacks.

Most importantly, you get back to running your business instead of troubleshooting technology. When your systems are reliable, your team stays productive, your customers stay happy, and you sleep better at night knowing everything will work tomorrow morning.

IT Support Services Crawfordsville

We Fix What Others Can't

We’ve been solving technology problems for Crawfordsville businesses since day one. We’re not some distant call center – we’re right here in Montgomery County, and we understand how local businesses operate.

Our team knows the difference between a quick fix and a real solution. We’ve seen every type of computer problem, network issue, and cybersecurity threat that hits small businesses. More importantly, we know how to prevent them from happening again.

When you call us, you get someone who actually picks up the phone. When you need help, we show up. That’s how business should work.

A man wearing glasses and a smart casual outfit stands in a dimly lit data center, focusing on his laptop. He has an ID badge around his neck, with server racks in the background. The environment is modern and high-tech.

IT Infrastructure Management Process

Simple Process, Powerful Results

First, we assess your current technology setup and identify what’s causing problems. Most businesses are surprised to learn their issues stem from outdated systems, poor network configuration, or inadequate security measures.

Next, we implement monitoring tools that watch your network 24/7. These systems catch problems before they crash your computers or slow down your internet. We also establish backup procedures so your data stays safe even if something goes wrong.

Finally, we provide ongoing support through our helpdesk and regular maintenance visits. Your employees get direct access to our technical team when they need help. We handle software updates, security patches, and system optimization so everything keeps running smoothly. You get a predictable monthly cost instead of surprise repair bills.

A person wearing a headset sits at a desk with a computer monitor in the background. They are holding the microphone of the headset near their mouth. The setting appears to be an office environment, with a glass of water on the desk.

Ready to get started?

Free IT Strategy Session

Explore More Services

About CTS Computers

Get a Free Consultation

Business IT Services Crawfordsville

Everything Your Business Needs

Our managed IT services cover every aspect of your technology needs. We monitor your network around the clock, maintain your computers and servers, and provide immediate support when issues arise. Your team gets direct access to our helpdesk for quick problem resolution.

We also handle cybersecurity protection, including firewall management, antivirus deployment, and employee training to prevent security breaches. Our backup and disaster recovery services ensure your data stays safe and accessible even during emergencies.

For growing businesses, we provide strategic IT consulting to help you make smart technology investments. We’ll recommend solutions that fit your budget and scale with your operations. Whether you need cloud services, new hardware, or software implementation, we guide you through the entire process.

A woman with curly hair is smiling and wearing a headset while working at a computer. She is dressed in a dark blue shirt. In the background, a man with a shaved head, also wearing a headset, is slightly out of focus.

How much do managed IT services cost for small businesses?

Most small businesses in Crawfordsville pay between $100-300 per employee per month for comprehensive managed IT services. The exact cost depends on your current technology setup, how many devices you have, and what level of support you need. We provide transparent pricing with no hidden fees, so you know exactly what you’re paying for. Many businesses find they actually save money compared to their previous approach of calling for help only when things break, because our proactive monitoring prevents expensive emergency repairs and reduces downtime costs.
Our managed IT services include 24/7 network monitoring, regular maintenance and updates, helpdesk support for your employees, cybersecurity protection, data backup and recovery, and strategic IT planning. We also handle software installations, hardware troubleshooting, email management, and cloud services setup. Basically, we become your complete IT department so you don’t need to hire technical staff or worry about keeping up with technology changes. Our team responds to support requests within hours, not days, and we provide both remote assistance and on-site visits when needed.
We guarantee response times within 4 hours for critical issues that affect your entire business operations, and within 24 hours for standard support requests. For true emergencies like complete network outages or security breaches, we often respond much faster – sometimes within an hour. Our monitoring systems alert us to many problems before you even notice them, so we can often fix issues before they impact your business. Being located right here in Crawfordsville means we can be on-site quickly when remote support isn’t enough to resolve the problem.
Absolutely. Most of our clients come to us with existing computers, servers, and network equipment. We start by evaluating what you currently have to determine what’s working well and what needs improvement. Often, we can optimize your existing systems to perform much better without requiring expensive replacements. When equipment does need upgrading, we prioritize the changes that will have the biggest impact on your daily operations and spread out investments over time to fit your budget. We work with all major brands and can integrate new solutions with your current setup.
Yes, cybersecurity is a critical part of our managed IT services. We implement multiple layers of protection including advanced firewalls, endpoint security software, email filtering, and regular security updates. We also provide employee training because many cyber attacks succeed through phishing emails and social engineering tactics. Our monitoring systems watch for suspicious activity and can respond to threats immediately. We also maintain secure backups of your data so you can recover quickly if an attack does occur. Small businesses are increasingly targeted by cybercriminals, so having professional security measures in place is essential.
We stand behind our work with clear service level agreements that spell out exactly what you can expect from us. If we’re not meeting those standards, we’ll work with you to fix the issues immediately. Most of our clients stay with us for years because they see real improvements in their technology reliability and employee productivity. We believe in earning your business every month through consistent, quality service rather than locking you into long-term contracts you can’t escape. Our goal is to become such a valuable part of your business operations that you wouldn’t want to work with anyone else.