IT Services in Gary, IN

Your Technology Actually Works When You Need It

Reliable IT support that keeps Gary businesses running smoothly without the constant headaches.

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Managed IT Services Gary

Focus on Business, Not IT Problems

Your employees show up ready to work, not frustrated by slow computers and system crashes. Your customers get the service they expect because your technology supports your operations instead of fighting against them.

You sleep better knowing your data is protected and backed up. When you need help, you get someone local who understands your business and responds quickly.

Your IT costs become predictable. No more surprise repair bills or emergency calls that drain your budget. Just reliable technology that grows with your business and supports your goals.

IT Support Services Gary

We Keep Gary Businesses Connected

CTS Computers has been providing IT services to Northwest Indiana businesses for years. We understand the unique challenges Gary companies face, from manufacturing operations that can’t afford downtime to healthcare practices protecting patient data.

Our team lives and works in the community. When you call, you get local experts who can be on-site quickly when needed. We’ve built our reputation by solving real problems for real businesses, not just selling technology for the sake of it.

IT Infrastructure Management Gary

Simple Process, Reliable Results

First, we assess your current systems and identify potential problems before they cause downtime. This includes checking your network, servers, security, and backup systems.

Next, we implement monitoring tools that watch your systems around the clock. If something starts going wrong, we often fix it before you even notice there was a problem.

For ongoing support, you get a dedicated team that knows your business. We handle everything from routine maintenance to emergency repairs. You also get regular reports showing how your systems are performing and recommendations for improvements that make sense for your budget and goals.

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Business IT Services Gary

Complete IT Support for Gary Businesses

Your IT services include proactive system monitoring, regular maintenance, cybersecurity protection, and data backup solutions. You get help desk support when employees have questions or problems, plus on-site service when needed.

Network management keeps your internet and internal systems running smoothly. Cloud services give you flexibility and disaster recovery options. Security services protect against viruses, malware, and cyber attacks that could shut down your business or compromise customer data.

Strategic planning helps you make smart technology decisions that support your business growth. Instead of buying whatever the latest sales pitch recommends, you get advice based on what actually makes sense for your industry and budget.

How quickly can you respond to IT emergencies in Gary?

Response times depend on the severity of the issue and your service level agreement. For critical problems that shut down business operations, we typically respond within 2-4 hours during business hours. Many issues can be resolved remotely, which means even faster resolution. For non-critical issues, response is usually within 24 hours. Being locally based in the Gary area allows us to provide on-site service much faster than companies based in Chicago or Indianapolis.

What's included in managed IT services versus break-fix support?

Managed IT services include proactive monitoring, regular maintenance, security updates, and unlimited help desk support for a fixed monthly fee. This prevents most problems before they happen. Break-fix support means you only pay when something breaks, but you’re responsible for all the downtime and lost productivity while waiting for repairs. With managed services, you get predictable costs and much less downtime. Most Gary businesses find managed services actually cost less than break-fix when you factor in lost productivity and emergency repair bills.

Do you work with businesses that already have some IT equipment?

Yes, we work with your existing technology whenever possible. We start by evaluating what you currently have, identifying what’s working well and what needs attention. Often, you can keep much of your current equipment and just upgrade or replace the pieces that are causing problems. This approach saves money and minimizes disruption to your daily operations. We’ll create a plan that makes the most of your current investment while addressing any gaps or vulnerabilities.

How do you protect our business data and customer information?

Data protection includes multiple layers of security. This starts with firewalls and antivirus software, but also includes employee training since many security breaches happen through email or web browsing mistakes. Regular data backups ensure you can recover quickly if something goes wrong. We also monitor for suspicious activity and keep your software updated with the latest security patches. For businesses with compliance requirements, we help ensure your systems meet industry standards for data protection.

What happens if our business grows and we need more IT support?

Your IT services can scale with your business growth. This might mean adding more users to your network, upgrading server capacity, or implementing new software systems. We help plan for growth so your technology supports expansion rather than limiting it. We can also help with new office locations, remote worker support, or increased data storage needs. The goal is to make technology an asset that enables growth, not a bottleneck that holds you back.

How much do IT services typically cost for a Gary business?

IT service costs vary based on your business size, technology needs, and service level requirements. Most small businesses pay between $100-300 per employee per month for comprehensive managed IT services. This typically costs less than hiring one full-time IT person, but gives you access to a whole team of specialists. We provide transparent pricing with no hidden fees. We’ll assess your specific needs and provide a clear quote that fits your budget and covers everything you need to keep your business running smoothly.

Local Resources

Gary, IN is located in Lake County in Indiana State