Professional IT services for Georgetown businesses with 30+ years of experience, proactive monitoring, and guaranteed response times.
Hear from Our Customers
You’re not explaining to your team why email is down again or why they can’t access critical files. When your technology works reliably, your Georgetown business runs smoothly without the constant interruptions that kill productivity and frustrate employees.
Proactive monitoring catches problems before they become emergencies. Your network stays secure against the ransomware attacks that close 60% of small businesses within six months. Regular maintenance prevents the surprise failures that cost $427 per minute in lost productivity.
You get predictable monthly costs instead of surprise emergency bills. Fast response times when issues do arise. And the confidence that comes from knowing your technology infrastructure is protecting your business, not putting it at risk.
Georgetown businesses working with CTS Computers focus on serving customers and growing revenue while we handle the technology complexity behind the scenes.
CTS Computers has been protecting business technology across Illinois and Indiana for over 30 years. We’ve supported thousands of businesses through technology transitions, security threats, and growth challenges that would have crippled operations without expert guidance.
Our team holds certifications from Microsoft, Dell, VMware, and Citrix—not just names on a wall, but expertise we use daily to solve complex problems for Georgetown businesses. We partner with the technology leaders who power modern business because we know reliability matters when your livelihood depends on systems working correctly.
You’re getting a local IT partner who understands Floyd County businesses need Louisville-quality service without the Louisville drive. We know the challenges Georgetown companies face—limited broadband options in some areas, weather-related power concerns during southern Indiana storm season, and the need for remote work solutions as more residents work digitally for metro-area employers.
When you call CTS Computers, you reach real people who know your systems and your business. Not a ticket queue. Not outsourced support reading scripts. Actual technicians who solve problems.
We start with a comprehensive technology assessment. Our team evaluates your current infrastructure, identifies vulnerabilities, and documents what’s working well versus what’s putting your business at risk. You get an honest evaluation—not a sales pitch designed to replace everything you own.
Next, we design a solution that fits your specific needs and budget. Whether you need full managed services with 24/7 monitoring or targeted support for specific systems, we recommend what makes sense for your Georgetown business. You’ll see clear pricing before making any commitments.
Implementation happens on your timeline with minimal disruption to daily operations. We handle the technical work—network configuration, security setup, monitoring deployment, and system integration. Your team gets training on new processes and direct access to our helpdesk for questions.
Ongoing support means proactive monitoring catches issues before they cause downtime, regular maintenance keeps systems running efficiently, and strategic planning ensures your technology grows with your business. You have a dedicated IT partner, not just a vendor who shows up when things break.
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Our managed IT services cover everything Georgetown businesses need to operate securely and efficiently:
We handle routine updates, security patches, infrastructure management, and technology decisions so you can focus on running your business. Georgetown companies choose CTS Computers because we provide enterprise-level IT expertise at small business pricing, with the local accessibility and personal service you can’t get from Indianapolis or Louisville providers.
Whether you’re upgrading established Georgetown neighborhoods with modern IT infrastructure or setting up remote work solutions for employees commuting digitally to Louisville-area jobs, we have the experience and resources to deliver reliable results.
Response times depend on your service level agreement, but most Georgetown clients receive same-day service for urgent issues. Critical problems that shut down your business—like server failures, network outages, or security breaches—get priority response within hours, not days.
We maintain local technicians who can respond quickly rather than making you wait for someone to drive in from Indianapolis. Our 24/7 live support means you reach real people who can start troubleshooting immediately, not voicemail systems that delay resolution.
When your technology stops working, your business stops making money. That’s why we guarantee response times in writing and provide multiple support channels including phone, email, and remote access for fastest possible problem resolution.
Managed IT services include continuous monitoring of your systems, regular maintenance and updates, help desk support for your team, cybersecurity protection with multiple defense layers, and secure data backup with disaster recovery planning. You also get IT consulting to help plan technology upgrades and strategic improvements.
The goal is preventing problems before they happen and handling everything quickly when issues do arise. Most Georgetown businesses find this proactive approach costs significantly less than hiring internal IT staff or paying emergency rates for break-fix repairs that don’t prevent future problems.
We provide transparent monthly pricing so you can budget accurately. Everything is included except major hardware purchases or significant infrastructure projects, which we quote separately with your approval before proceeding.
Absolutely. Most Georgetown businesses already have computers, servers, and network equipment when they start working with CTS Computers. We assess what you currently have, identify what’s working well, and recommend improvements only where genuinely needed for security or performance.
You don’t have to replace everything at once. We can work with your existing technology and upgrade components over time as your budget allows and your needs evolve. Many clients phase improvements over 12-24 months rather than making large upfront investments.
Our job is optimizing what you have and filling gaps that put your business at risk. We’re not interested in selling unnecessary equipment—we’re interested in long-term relationships built on trust and delivering real value to Floyd County businesses.
Cybersecurity starts with understanding your specific risks and vulnerabilities. We implement multiple protection layers including enterprise-grade firewalls, advanced endpoint security, email filtering that blocks phishing attempts, and employee training since 82% of breaches involve human error.
Regular security assessments identify potential problems before hackers find them. We ensure your data is backed up securely with tested recovery procedures so you can restore operations quickly if something does happen. Compliance requirements like HIPAA or PCI-DSS get built into your security framework from the start.
Small Georgetown businesses are often targeted because cybercriminals assume they have weaker security. But that doesn’t have to be true. With proper protection, small businesses can defend against the same threats facing larger companies—without needing a dedicated security team.
Most managed IT agreements include clear service level commitments and regular reviews to ensure you’re receiving the support you need. If something isn’t working the way it should, we address it directly through open communication and service adjustments.
Georgetown businesses typically stay with CTS Computers long-term because we deliver consistent, reliable service and build genuine partnerships. Our 30-year track record comes from keeping clients satisfied year after year, not from locking them into contracts they can’t exit.
We’re not interested in keeping clients who aren’t satisfied—that doesn’t work for anyone. Our goal is earning your business every month by providing value that clearly exceeds what you’re paying. If we’re not doing that, we need to know so we can fix it or part ways professionally.
IT service costs depend on how many employees you have, what technology you’re using, and what level of support you need. Most Georgetown businesses find that managed IT services cost significantly less than hiring a full-time IT person, especially when you factor in salary, benefits, training, and the reality that one person can’t provide 24/7 coverage or specialized expertise across all technology areas.
We provide upfront pricing so you know exactly what to expect each month. Many clients discover they actually save money because they have fewer emergency repairs, their technology lasts longer with proper maintenance, and downtime decreases dramatically with proactive monitoring.
The real question isn’t what IT services cost—it’s what inadequate IT costs your business in lost productivity, security breaches, and missed opportunities. When you consider that downtime averages $427 per minute and 60% of breached businesses close within six months, professional IT management is business survival insurance.
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