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IT Services in Hammond, IN

Keep Your Business Running Smoothly

Professional IT support that prevents downtime and keeps your Hammond business productive every day.

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Managed IT Services Hammond

Less Downtime, More Productivity

Your servers stay online. Your team stays productive. Your customers stay happy.

When your technology works the way it should, you can focus on what matters most – running your business. No more scrambling when systems crash or waiting hours for someone to fix your network.

You get proactive monitoring that catches problems before they shut you down. Quick response times when issues do arise. And predictable monthly costs instead of surprise repair bills that blow your budget.

Hammond IT Support Company

Local IT Experts You Can Trust

CTS Computers has been keeping Hammond businesses connected and protected for years. We understand the unique challenges facing Northwest Indiana companies.

You’re not just another ticket number. You’re working with technicians who know your business, your systems, and your priorities.

When you call, you get someone who answers. When you need help, you get someone who shows up. That’s how local IT support should work.

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IT Service Process Hammond

Simple Process, Reliable Results

First, we assess your current technology setup and identify potential problem areas. No sales pitch – just an honest evaluation of what’s working and what needs attention.

Next, we implement monitoring tools that watch your systems around the clock. You’ll know about issues before they become emergencies.

When problems arise, you get immediate notification and rapid response. Most issues are resolved remotely within minutes. For anything that requires on-site attention, we’re there fast.

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Business IT Solutions Hammond

Complete IT Support Coverage

Network monitoring and maintenance keep your systems running smoothly. Server management ensures your data stays accessible and secure. Cybersecurity protection guards against threats that could shut down your business.

You also get help desk support for your team, backup and disaster recovery planning, and strategic IT consulting to help your technology grow with your business.

Everything is covered under predictable monthly plans. No surprise charges, no hidden fees, no wondering if you can afford to fix something when it breaks.

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How quickly do you respond to IT emergencies in Hammond?

For critical issues that affect business operations, we typically respond within 15-30 minutes during business hours. Many problems are resolved remotely, which means faster fixes without waiting for a technician to drive to your location. For after-hours emergencies, we maintain on-call support to handle urgent situations that can’t wait until morning. The goal is always to minimize downtime and get your business back up and running as quickly as possible.
Our managed IT services include 24/7 network monitoring, regular system maintenance, security updates, backup management, and unlimited help desk support for your team. You also get proactive maintenance to prevent problems, cybersecurity protection, and strategic planning to help your technology support business growth. Everything is covered under a predictable monthly fee, so you can budget effectively without worrying about unexpected repair costs or emergency service charges.
We specialize in serving small to medium-sized businesses throughout Hammond and Northwest Indiana. Whether you have five employees or fifty, we can scale our services to match your needs and budget. Many of our clients are businesses that have outgrown basic computer repair services but aren’t large enough to justify hiring full-time IT staff. We understand the unique challenges facing growing businesses and provide enterprise-level expertise at small business prices.
Our cybersecurity protection includes multiple layers of defense – firewalls, antivirus software, email security, and regular security assessments to identify vulnerabilities. We also provide employee training to help your team recognize and avoid common threats like phishing emails. All security measures are monitored continuously, and we stay current with the latest threats affecting businesses in the Hammond area. The goal is to prevent security breaches before they happen, not just respond after damage is done.
Before recommending any major changes, we conduct a thorough assessment of your existing technology to determine what’s working well and what needs improvement. We prioritize upgrades based on your business needs and budget, spreading costs over time when possible. You’ll never be pressured into unnecessary purchases or forced to replace everything at once. Instead, we develop a strategic plan that improves your technology infrastructure gradually while maintaining business continuity throughout the process.
Yes, we support both PC and Mac environments, as well as mixed networks where both types of computers need to work together. We understand that many Hammond businesses use different types of devices depending on their specific needs and employee preferences. Whether you’re running Windows servers with Mac workstations or have a completely PC-based environment, we have the expertise to keep everything running smoothly and securely integrated.