No more system crashes during your busiest days or waiting hours for IT support responses.
Hear from Our Customers
You know that sinking feeling when your computer freezes right before an important deadline. Or when your entire network goes down and you’re scrambling to find someone who can actually fix it quickly.
That’s exactly what our IT services eliminate. Your systems stay up and running because we’re monitoring them around the clock, catching problems before they become your problems.
Your team stays productive instead of sitting around waiting for technology to work. You sleep better knowing your data is backed up and secure. And when you do need support, you get someone local who understands your business and responds fast.
CTS Computers has been solving technology problems for Kankakee area businesses for years. We’re not some distant call center – we’re right here in your community, understanding the unique challenges local businesses face.
We’ve seen every type of IT disaster you can imagine, from ransomware attacks to complete server failures. More importantly, we’ve learned how to prevent most of these problems from happening in the first place.
Our approach is simple: fix what’s broken, prevent future problems, and explain everything in plain English so you can make informed decisions about your technology.
First, we assess your current technology setup to identify potential problems and security gaps. This isn’t about selling you new equipment – it’s about understanding what you have and how it’s working for your business.
Next, we implement monitoring tools that watch your systems 24/7. These tools alert us to issues before they cause downtime, whether it’s a failing hard drive or unusual network activity that could indicate a security threat.
When problems do arise, you contact us directly – no phone trees or ticket systems. We handle most issues remotely within minutes, but for anything requiring hands-on attention, we’re local and can be on-site quickly.
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Our managed IT services cover everything your business needs to stay operational. Network monitoring catches issues before they impact your work. Regular maintenance keeps your systems running efficiently. Cybersecurity protection guards against ransomware and data breaches.
We handle your data backups automatically, so you’re never at risk of losing important files. When you need new equipment or software, we research options and make recommendations based on your actual needs and budget, not what’s most expensive.
You get unlimited support calls and remote assistance. For Kankakee businesses, we also provide on-site visits when remote support isn’t enough. Everything is covered under one predictable monthly fee, so you can budget accurately without surprise repair bills.
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