IT Services in Lexington, IL

Your Technology Actually Works When You Need It

Local IT support that keeps your business running without the constant headaches or surprise breakdowns.

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Managed IT Services Lexington

Less Downtime, More Getting Things Done

Your computers start up fast every morning. Your network doesn’t crash during important calls. Your files are always backed up and secure.

That’s what happens when your IT actually works for you instead of against you. No more waiting around for systems to boot up or losing work because something crashed unexpectedly.

You get reliable technology that supports your business goals rather than creating new problems to solve. Your team stays productive, your customers stay happy, and you stop worrying about what might break next.

IT Support Services Lexington

We Keep Lexington Businesses Running Smoothly

CTS Computers has been providing IT services to Central Illinois businesses for years. We understand the unique challenges that local companies face when it comes to technology.

Unlike large corporate IT firms, we know your business personally. We respond quickly when you need help and take time to explain things in plain English.

Our team lives and works in the community, so we’re invested in your success. When your technology works better, your business runs better.

IT Solutions Lexington IL

Simple Process, Reliable Results Every Time

First, we assess your current technology setup and identify potential problems before they cause downtime. This includes checking your network, security, backup systems, and hardware.

Next, we create a maintenance plan that fits your business needs and budget. This covers regular monitoring, updates, and preventive care to keep everything running smoothly.

When issues do come up, you get fast response times and clear communication about what’s happening and how long fixes will take. No technical jargon or runaround – just straight answers and quick solutions.

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Business IT Services Lexington

Complete IT Support That Actually Makes Sense

You get proactive network monitoring that catches problems early, regular maintenance that prevents crashes, and reliable backup systems that protect your important files.

Our IT consulting helps you make smart technology decisions without overspending on unnecessary upgrades. We handle everything from software updates to hardware procurement at competitive rates.

The helpdesk support means your employees get quick answers when they need help, and cybersecurity services protect your business from ransomware and data breaches that could shut you down for days.

How quickly can you respond when our systems go down?

Response times depend on your service level, but most urgent issues get attention within 2-4 hours during business hours. For critical systems that affect your entire operation, we prioritize those calls and often respond much faster. We understand that when your technology stops working, your business stops making money, so we treat every urgent call seriously and keep you updated on progress.

What's included in managed IT services versus just calling when we need help?

Managed services include ongoing monitoring, regular maintenance, security updates, and backup management – basically preventing problems before they happen. When you only call for help after something breaks, you’re dealing with emergency repairs that cost more and cause downtime. Managed services typically cost less overall because you avoid expensive emergency calls and keep your systems running more reliably.

Do you work with businesses that already have some IT equipment and staff?

Yes, we work alongside your existing IT resources all the time. Many businesses have someone who handles basic computer issues but need expert help with network management, security, or complex problems. We can supplement your current setup without replacing what’s already working well. This gives you access to specialized expertise without the cost of hiring additional full-time staff.

How do you handle data backup and what happens if our building has a fire or flood?

We set up automated backup systems that save copies of your important files both locally and in secure off-site locations. If your building suffers damage, your data is safe and can be restored to new equipment quickly. We test these backups regularly to make sure they actually work when you need them, because a backup system that fails during a crisis is worthless.

What does cybersecurity protection actually include for a small business like ours?

Cybersecurity includes firewall management, antivirus protection, email filtering to block dangerous attachments, and employee training on avoiding phishing scams. We also monitor for suspicious activity and keep your software updated with security patches. Small businesses are common targets because criminals assume you have less protection, so having proper security measures in place is essential for protecting your customer data and business reputation.

How much do IT services typically cost compared to hiring our own IT person?

Most small to medium businesses spend significantly less on managed IT services than hiring a full-time IT employee. A qualified IT professional costs $50,000-70,000 per year plus benefits, and they’re still just one person who takes vacations and sick days. Managed services give you access to a whole team of specialists for a fraction of that cost, with coverage during evenings and weekends when problems often occur.

Local Resources

Lexington, IL is located in McLean County in Illinois State