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IT Support in Newton, IL

Technology That Actually Works for You

Stop losing time and money to IT problems that shouldn’t exist in the first place.

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Hear from Our Customers

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Managed IT Services Newton

What Reliable IT Actually Looks Like

Your computers work when you need them. Your network stays secure. Your data gets backed up automatically.

When something does go wrong, you get it fixed fast. No more waiting days for a technician to show up. No more losing entire afternoons to system crashes.

You know exactly what your IT costs each month. No surprise bills for emergency repairs. No scrambling to find someone who can actually solve the problem instead of just restarting everything and hoping for the best.

IT Support Company Newton

We Fix What Others Can't

CTS Computers has been keeping Newton area businesses running smoothly for years. We’re the local IT support company that actually understands how small businesses work.

We’ve seen every type of IT disaster you can imagine. Server crashes during busy season. Ransomware attacks. Networks that mysteriously stop working right before an important presentation.

That’s why we focus on preventing problems before they happen. It’s a lot cheaper than fixing them after your business has already been disrupted.

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Business IT Solutions Process

How We Keep Your Technology Running

First, we assess your current setup. What’s working, what’s not, and what’s about to break. You get a clear picture of where you stand and what needs attention.

Next, we implement monitoring on your critical systems. This lets us catch problems before they affect your business. Software updates, security patches, performance issues – we handle it all in the background.

When you do need help, you call our IT helpdesk support line. Real technicians answer, not a call center. Most issues get resolved remotely within minutes. For anything that requires an on-site visit, we’re usually there the same day.

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Network Support Services Newton

Complete IT Support for Your Business

You get proactive monitoring of your servers, workstations, and network equipment. We catch issues before they cause downtime. Regular maintenance keeps everything running efficiently.

Our remote IT support handles most problems instantly. Software glitches, network connectivity issues, email problems – fixed without disrupting your workday. For hardware issues or complex problems, we come to you.

Your data gets backed up automatically to secure, offsite locations. If something happens to your systems, we can restore everything quickly. We also handle cybersecurity monitoring and updates to keep your business protected from threats.

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How quickly can you respond when we have an IT emergency?

For critical issues that stop your business from operating, we respond immediately. Most problems get resolved remotely within 15-30 minutes of your call. If we need to come on-site, we’re typically there within 2-4 hours during business hours. After hours and weekend response is available for true emergencies. The key difference is that our managed IT services prevent most emergencies from happening in the first place through proactive monitoring and maintenance.
Our managed IT services include 24/7 monitoring of your systems, regular maintenance and updates, unlimited remote support, and priority response for on-site visits. You also get data backup management, cybersecurity monitoring, and quarterly technology reviews to plan for upgrades or improvements. We handle everything from basic computer support to network administration, so you can focus on running your business instead of troubleshooting technology problems.
Most small businesses save 60-70% compared to hiring a full-time IT person. A qualified IT employee costs $50,000-70,000 per year plus benefits, and they’re still just one person with limited expertise. Our managed IT services give you access to an entire team of specialists for a fraction of that cost. You get better coverage, more expertise, and predictable monthly expenses instead of salary, benefits, and training costs.
We’re based in Newton and primarily serve businesses throughout Jasper County and surrounding areas in central Illinois. This includes Effingham, Robinson, Olney, and other nearby communities. Being local means we can provide fast on-site response when needed, and we understand the specific challenges that businesses in our area face. We can handle remote support for clients further away, but our best service is for businesses within about an hour’s drive of Newton.
We see this all the time. Mismatched equipment, outdated software, security gaps, and no real backup strategy. We start with a comprehensive assessment to understand what you have and what needs immediate attention. Then we prioritize fixes based on what poses the biggest risk to your business. We can usually stabilize things quickly and then work on longer-term improvements over time. The goal is to get you to a point where technology helps your business instead of holding it back.
Absolutely. Part of our IT consulting services includes strategic planning for your technology needs. We review your current systems quarterly and recommend upgrades based on your business goals, not just the latest trends. This might mean replacing aging servers, upgrading your network infrastructure, or implementing new software solutions. We help you budget for these improvements and time them to minimize disruption to your business operations.